Shipping & Return Policies

 

Shipping Policy

We want our customers to receive their orders as quickly as possible! Orders will be available to pick-up in-store or will ship out within one business day with exceptions for textbooks during our pre-order period at the beginning of each semester. Check your order status for confirmation that your order has been completed. During our pre-order time period for textbooks, You may still receive a completed notice as back order slips are created during checkout.

We apologize for any inconvenience or delay for some titles.


Estimated Shipping Times

UPS Ground See Map
UPS 2nd Day 2 Day Delivery, guaranteed
UPS Next Day Overnight, guaranteed
USPS First Class Flat 1-3 Day Delivery
USPS Media Mail 2-8 Day Delivery
USPS Priority Mail 2-3 Day Delivery
USPS Express Mail Overnight to most locations


Our Return Policy

We want you to be satisfied with your order.  If you have any problems please contact us at 724-357-3552, or email us at co-op-store@iup.edu so we can work to correct the issue.  In case of a return, be sure to wrap your package securely and use UPS or insured USPS Parcel Post for shipment.

Please include the packing slip or a message along with the reason for your return.

You may send returns to us at:

The Co-op Store

319 Pratt Drive

Indiana, PA  15701

 

View the Textbook Return Policy

 

Textbook returns by mail must be postmarked by the return deadline and must include a Textbook Refund Packing Slip.


If you have questions regarding your order, please contact us at 724-357-3552 or co-op-store@iup.edu.