Shipping & Return Policies
Shipping Policy
We want our customers to receive their orders as quickly as possible! Most orders will be available to pick-up in-store or will ship out within two business days. Check your order status for confirmation that your order has been completed.
Estimated Shipping Times
| UPS Ground | See Map |
| UPS 2nd Day | 2 Day Delivery, guaranteed |
| UPS Next Day | Overnight, guaranteed |
| USPS First Class Flat | 1-3 Day Delivery |
| USPS Media Mail | 2-8 Day Delivery |
| USPS Priority Mail | 2-3 Day Delivery |
| USPS Express Mail | Overnight to most locations |
Our Return Policy
We want you to be satisfied with your order. If you have any problems please contact us at 724-357-3145, or email us at co-op-store@iup.edu so we can work to correct the issue. In case of a return, be sure to wrap your package securely and use UPS or insured USPS Parcel Post for shipment. Include the packing slip along with the reason for the return indicated.
View the Textbook Return Policy
Textbook returns by mail must be postmarked by the return deadline and must include a Textbook Refund Packing Slip.
If you have questions regarding your order, please contact us at 724-357-3145 or co-op-store@iup.edu.